Privacy Policy – Jalaram Umang Tea
1. Objective, Scope and Applicability of this Policy
At Jalaram Umang Tea, we value the trust and confidence that our customers place in us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website.
By accessing or using our website www.jalaramumangtea.com, you agree to the terms outlined in this Privacy Policy and our Terms of Use.
This Privacy Policy applies to all visitors, customers, and users who access our website, products, and services offered by Jalaram Umang Tea.
The information covered under this policy includes, but is not limited to:
- Information you provide when creating an account
- Information provided during product purchases
- Emails or messages exchanged with our team
- Information shared through contact forms or subscriptions
If you do not agree with this policy, we advise you not to use our website.
For any privacy-related concerns, you may contact us at:
Email: jalaramumangtea@gmail.com
Phone: +91 9991313132
2. Types of Information We Collect
When you use our website or purchase products, we may collect certain information to provide better services.
The information we collect can generally be categorized into the following types:
Personal Information
This includes information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
Transaction Information
Information related to your purchases, such as:
- Order details
- Payment transactions
- Product preferences
Sensitive Information
Certain financial or payment-related information such as payment gateway data. However, we do not directly store your payment card information, as payments are securely processed through third-party payment gateways.
Non-Personal Information
Information that does not directly identify you, including:
- Browser type
- Pages visited on our website
- Website usage patterns
Device Information
We may collect device-related information such as:
- IP address
- Device type
- Browser type
- Operating system
3. Information Collected Automatically
When you visit www.jalaramumangtea.com, certain information may be collected automatically through cookies and analytics tools.
This information may include:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Website interaction data
This helps us improve our website performance, user experience, and product offerings.
4. Purpose of Using Your Information
We use the information collected from you for several purposes, including:
- Processing and delivering your tea product orders
- Providing customer support and responding to inquiries
- Improving website functionality and user experience
- Sending order confirmations and updates
- Providing promotional offers or marketing communications
- Preventing fraud and ensuring website security
- Understanding customer preferences and shopping behavior
We may also use collected information for analytics, research, and improving our products and services.
5. Accuracy of Personal Information
We provide users with the option to update or correct their personal information through their account settings or by contacting our support team.
While we take reasonable measures to protect your information, please note that no internet transmission or electronic storage method is completely secure.
6. Cookies
Our website uses cookies to enhance user experience and analyze website traffic.
Cookies help us:
- Remember your preferences
- Improve website functionality
- Provide personalized shopping experiences
You may choose to disable cookies in your browser settings, but some website features may not function properly if cookies are disabled.
7. Third-Party Links
Our website may contain links to third-party websites such as payment gateways, social media platforms, or partner websites.
Please note that we are not responsible for the privacy practices or policies of these external websites.
We recommend reviewing their privacy policies before sharing personal information.
8. Age Restrictions
Our website and services are intended for users who are legally capable of entering into a binding contract.
We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that such information has been collected, we may delete it immediately.
9. Alerts and Communications
We may send you communications through:
- SMS
- Phone calls
- WhatsApp notifications
These communications may include:
- Order confirmations
- Shipping updates
- Promotional offers
- New product launches
You may unsubscribe from promotional communications at any time.
10. Compliance with Data Protection Regulations
Jalaram Umang Tea complies with applicable data protection regulations under the Information Technology Act, 2000 and related rules in India.
By using our website, you consent to the collection, storage, and processing of your information as described in this Privacy Policy.
11. Disclosure of Information to Third Parties
We may share your information with trusted third parties in the following cases:
- Payment processing providers
- Shipping and delivery partners
- Website hosting providers
- Legal authorities if required by law
We ensure that all such third parties maintain appropriate security measures to protect your information.
12. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
Users are responsible for maintaining the confidentiality of their account login credentials.
13. Changes to This Privacy Policy
Jalaram Umang Tea reserves the right to update or modify this Privacy Policy at any time.
Any changes will be updated on this page. Continued use of the website after such changes constitutes acceptance of the revised policy.
14. Consent
By using our website, you consent to the collection, storage, and use of your information as outlined in this Privacy Policy.
You also have the right to withdraw your consent at any time by contacting us.
15. Governing Law
This Privacy Policy shall be governed by the laws of India.
Any disputes arising from the use of this website will be subject to the jurisdiction of the courts in Palghar, Maharashtra.
16. Contact Us (Grievance Officer)
If you have any questions, complaints, or concerns regarding this Privacy Policy or how your data is handled, please contact us:
Jalaram Umang Tea
📍 Address:
Chattri Compound, Near 3rd HP Petrol Pump
Ramwadi, Dahanu Road (E)
Palghar, Maharashtra – 401602
India
📞 Phone: +91 9991313132
📧 Email: jalaramumangtea@gmail.com
